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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lance Brown

Lance Brown

April 22, 2025

5  out of  5
rating by Lance Brown
"After reviewing quotes from several companies, I received a note from Gaven at State Farm asking if I would like a quote on my Auto and Home insurance. I stated I had several quotes and actually one form another State Farm office, but asked him to get me a quote as well. We communicated via email at first (per my request) and then eventually closed the deal by phone. Gaven was extremely polite and cordial and walked me through both quotes to make sure we had the best deal and I had all the coverages as before and some even better than I had at an even better price. Thank you Gaven for helping me save some money and with some great coverage. It's good to be back with State Farm after many years with other companies, and hopefully for many years to come."
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Dominic Micheli

April 22, 2025

1  out of  5
rating by Dominic Micheli
"Initially, Alye was good. She quickly helped me switch vehicles on my policy and quoted me a rate. That said, I just had to edit this review to modify it (from 5 stars to 1 star) because, when I got my bill, they decided to jack up the rate by ~10%. After calling and speaking with them on the phone, they said there is nothing they can do to help / this is out of their control. So, when talking with their team, watch out with rates that you get quoted. They do not stand by what they say."
We responded:
"Thank you for the great review, Dominic! We appreciate you and your business! "
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Sandra Drake

April 22, 2025

5  out of  5
rating by Sandra Drake
"I can’t say enough good things about my experience with State Farm, especially working with Magen! She made getting both my home and auto insurance incredibly easy and stress-free. Magen is knowledgeable, professional, and genuinely cares about helping her clients find the right coverage. She took the time to explain everything in detail, answered all my questions, and helped me find the best value for my needs. I feel so much more confident knowing I’m protected and in good hands. Highly recommend Magen if you're looking for someone who goes above and beyond!"
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Sujay Khasnis

April 19, 2025

5  out of  5
rating by Sujay Khasnis
"Smooth and Quick!"
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Kurt

April 19, 2025

5  out of  5
rating by Kurt
"I'm a satisfied customer with multiple policies for my family. Sydney really helped me today, and I always appreciate how responsive their team is."
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Donna Parrish

April 17, 2025

5  out of  5
rating by Donna Parrish
"I recently switched my insurance to State Farm & it was seamless. Thank you Sydney & Nicole for being so pleasant and handling the process quickly & professionally. It was a wonderful, stress free experience."
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Anhthu Le

April 15, 2025

5  out of  5
rating by Anhthu Le
"Very professional, knowledgeable, and efficient. I have StateFarm for more than 10 years and always am pleased with the service and benefits."
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Ashley Baker

April 11, 2025

5  out of  5
rating by Ashley Baker
"We use Cassandra Petty, she's quick to respond, knowledgable and gives us excellent service."
We responded:
"Thank you for the great review, Ashley! We are very happy to hear that you've enjoyed working with Cassie!"
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Philip Schlabach

April 11, 2025

5  out of  5
rating by Philip Schlabach
"We just bought a home and Cassie Petty has been great for home owners insurance. She got us quotes and had everything handled super fast."
We responded:
"Thank you for the great review, Philip! We are very happy to hear that Cassie was able to help you with your homeowners insurance needs!"
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Emily Hersker

April 11, 2025

5  out of  5
rating by Emily Hersker
"Cassie was simply amazing! She answered all my questions with confidence and ease. Made the process smooth and hassle free for me! So make sure to ask for Cassie to handle your insurance needs!"
We responded:
"Thank you for the fantastic review, Emily! We are very happy to hear that you enjoyed working with Cassie!"
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Quintco Company

April 10, 2025

5  out of  5
rating by Quintco Company
"Debra retired, but was very Noteworthy. However, I can always count on Sydney and Nicole to uncomplicate the complicated. They are accomplished professionals that have the expertise and attitude that have retained me as a client for many, many years... They Truly seem to enjoy helping their customers, like me. Thank you for your hard work. Mr. Groce's State Farm Insurance is also very personable as well. I feel very appreciated by the Christmas and Birthday cards that I have received so many times. I Notice, and appreciate those gestures. Thanks again Jim, Nicole, Sydney, Ashley and all the rest of the staff at Groce State Farm."
We responded:
"Thank you for the very kind words, Mark! We are very happy to hear that you've enjoyed working with our office!"
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DEBRA CRAVEY

April 8, 2025

5  out of  5
rating by DEBRA CRAVEY
"Love these Agents......Top of the Line.."
We responded:
"Debra! We love them, too! Thank you for the kind words!"
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Carla Matthews

April 3, 2025

5  out of  5
rating by Carla Matthews
"Been with this office since 1980. They are always a pleasure to work with. My brother had his home insured with them as well. When he passed away suddenly 9 months ago, they were so helpful to me. Always working with me! The customer service has always been extremely helpful… particularly Sydney. I highly recommend trusting State Farm/Jim Groce."
We responded:
"Thank you for the fantastic review, Carla! We are very happy to hear that you've enjoyed working with our office! We appreciate you and your business!"
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Lynda Willhelm

April 2, 2025

5  out of  5
rating by Lynda Willhelm
"State Farm has been our family chosen insurance agency since my deceased mate was in the 13 years we were together agent took care of our every need. After Floyd passed in August of '24 there never occured a moment when I wanted to change agencies. I like the way I can just call and you know who I am. Kudos and many thanks for the birthday card and such careful assistace. Lynda J Willhelm"
We responded:
"Thank you for the very kind words, Lynda! We are honored to have and continue to have your business!"
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Alex S

April 1, 2025

5  out of  5
rating by Alex S
"Friendly, communicative and patient"
We responded:
"Thank you for the great review, Alex! We appreciate you and your business! "
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Christene Proctor

March 27, 2025

5  out of  5
rating by Christene Proctor
"I recently switched insurance to State Farm and Magen made my transition seamless. I appreciate her attention to details and am glad I made the switch."
We responded:
"Thank you for the great review, Christene! We are very happy to hear that Magen was able to help you switch insurance companies!"
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Christene Deering

March 27, 2025

5  out of  5
rating by Christene Deering
"I have had only great experiences with this office. Magen Mikels took the time to evaluate my needs and really made my priorities hers as well. I have already recommended her to my friends! Thank you for making insurance easy!"
We responded:
"Thank you for the kind review, Christene! We are very happy to hear that you enjoyed working with Magen!"
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Lorena Smith

March 18, 2025

5  out of  5
rating by Lorena Smith
"Super friendly and quick staff! I thought adding my teenage son to our insurance would be a pain, but it was so fast, AND they looked for all the discounts they could possibly give, so the price was good, too! Big thanks to Sydney for her great customer service! ☺️❤️"
We responded:
"Thank you for the fantastic review, Lorena! We are very happy to hear that Sydney was able to provide you great customer service!"
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Wendy Hairel

March 18, 2025

5  out of  5
rating by Wendy Hairel
"Great service, friendly!"
We responded:
"Thank you for the kind words, Wendy! We appreciate you and your business!"
Profile photo of Leon Hester

Leon Hester

March 17, 2025

5  out of  5
rating by Leon Hester
"I had a wonderful experience with my agent Nichole. She was very helpful and patient with all my questions thanks for all you help"
We responded:
"Thank you for the kind review, Leon! We are very happy to hear that Nicole was able to provide you with great customer service!"
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Joe Edwards

March 14, 2025

5  out of  5
rating by Joe Edwards
"Amber, from Reinhardt State Farm, has done a terrific job for me. I came to her with new customer commercial insurance requirements. Her response was prompt, professional and complete. She completely satisfied my customer's requirements and saved me from concerns and headaches."
We responded:
"Thank you for the great review, Joe! We are very happy to hear that Amber was able to help you with your insurance needs!"
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Gavin Troupe

March 12, 2025

5  out of  5
rating by Gavin Troupe
"Cynthia was the mere embodiment of 'EXCELLENT SERVICE'. The experience was heart warming, and will be etched to memory. 🙂🙂"
We responded:
"Thank you for the great review, Gavin! We are so happy to hear you enjoyed speaking with Cynthia!"
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Kristy Rivera

March 11, 2025

5  out of  5
rating by Kristy Rivera
"Excellent customer service! I've been with Michaeldae Reinhardt - State Farm Insurance for years and everyone in there office are courteous and knowledgeable! I won't go anywhere else."
We responded:
"Thank you for the great review, Kristy! We appreciate you and your business!"
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Magen Roman

March 11, 2025

5  out of  5
rating by Magen Roman
"I recently had the pleasure of working with Nicole, and I can’t recommend her enough! From the moment I reached out, she was responsive, took time to explain my options and helped me find the best coverage. If you are looking for an agent that is not only knowledgeable but also personable and dedicated - Nicole is the one to see! Thank you again!!"
We responded:
"Thank you for the fantastic review, Magen! We are very happy to hear that Nicole was able to help you with your insurance needs!"
Profile photo of Karim Parshottam

Karim Parshottam

March 5, 2025

5  out of  5
rating by Karim Parshottam
"I'm really grateful for Cassie and Nicole at State Farm to take the time and explain my new auto/rental policy. Excellent customer service and I'm completely satisfied with the 5 star review. ."
We responded:
"Thank you for the review, Karim. I appreciate you taking the time to leave us a review. I'm happy that Samantha was able to get you set up with renter's and auto insurance! We look forward to serving all of your insurance needs!"